PRIVACY POLICY

How VL Steel handles your personal information under the Protection of Personal Information Act (POPIA).

Last updated: 29 September 2026

Who we are

VL Steel, 173 Aberdare Drive, Phoenix Industrial Park, Durban, KwaZulu-Natal. You can reach us by email at info[at]vlsteel.co.za or by phone on 031 507 4445.

Information we collect

This website has no forms, user accounts or online payments, and it does not use analytics or advertising cookies. We only receive personal information that you choose to send us, for example your name, phone number, email address, delivery address and order details when you call, WhatsApp or email us.

How we use your information

We use it to answer your enquiries, prepare quotes, process and deliver orders, and keep the records the law requires. We do not sell or rent your personal information to anyone.

Third-party services

Our home and contact pages show an embedded Google Map, and our WhatsApp links open WhatsApp. These services are run by Google and Meta under their own privacy policies and may set their own cookies when you use them.

Hosting and security

This website is hosted by TSA Online and is only served over an encrypted (HTTPS) connection. Like all web servers, the host keeps standard server logs (such as IP address, browser type and pages visited) for security purposes.

Your rights

Under POPIA you may ask what personal information we hold about you, ask us to correct or delete it, and object to how it is used. Contact us using the details above. If you are not satisfied with our response, you may lodge a complaint with the Information Regulator (South Africa) at inforegulator.org.za.